Terms & Conditions
# Terms and Conditions
**Last updated:** [10/03/2026]
Welcome to ViTape.co.uk ("Website"), operated by ViTape ("we", "us", or "our"). These Terms and Conditions govern your use of our Website and any products or services offered through it.
By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use the Website.
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# 1. About Us
Business Name: ViTape
Website: [https://ViTape.co.uk](https://ViTape.co.uk)
Email: sales@vitape.co.uk
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# 2. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use this Website and place orders.
By using this Website, you confirm that all information you provide is accurate and complete.
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# 3. Products and Services
We make every effort to ensure that product descriptions, pricing, images, and availability are accurate. However, we do not guarantee that all information is error-free.
We reserve the right to:
* Modify or discontinue products at any time
* Limit quantities available for purchase
* Refuse or cancel orders at our discretion
* Correct pricing or typographical errors
All products are subject to availability.
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# 4. Orders and Payment
When placing an order through our Website:
* You agree that all billing and payment information provided is accurate.
* Orders are subject to acceptance and availability.
* We may refuse or cancel orders suspected of fraud or unauthorised activity.
Payment must be received in full before products are dispatched.
We use third-party payment providers to securely process payments. We do not store full payment card details.
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# 5. Pricing
All prices listed on the Website are in GBP (£) unless otherwise stated.
Prices may change at any time without prior notice.
Where applicable, VAT and delivery charges will be displayed during checkout.
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# 6. Shipping and Delivery
We aim to dispatch orders within the estimated timeframes shown on the Website, but delivery dates are not guaranteed.
We are not responsible for delays caused by:
* Couriers or postal services
* Customs processing
* Weather conditions
* Events outside our reasonable control
Risk in products passes to you upon delivery.
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# 7. Returns and Refunds
If you are a consumer in the United Kingdom, you may have rights under the Consumer Contracts Regulations 2013.
Unless products are excluded for hygiene, safety, customisation, or other legal reasons, you may cancel eligible orders within 14 days of receiving your goods.
To request a return or refund, contact us at: [Insert Email Address]
Returned products must:
* Be unused where applicable
* Be in original packaging
* Be returned within the required timeframe
Refunds will be processed using the original payment method.
You may be responsible for return shipping costs unless the item is faulty or incorrect.
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# 8. Intellectual Property
All content on this Website, including but not limited to:
* Logos
* Branding
* Product names
* Images
* Graphics
* Website design
* Text and content
is owned by or licensed to ViTape and protected by intellectual property laws.
You may not reproduce, copy, distribute, or exploit any content without prior written permission.
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# 9. Acceptable Use
You agree not to:
* Use the Website for unlawful purposes
* Attempt to gain unauthorised access to systems or accounts
* Distribute viruses or malicious code
* Copy or scrape Website content without permission
* Interfere with Website functionality or security
We reserve the right to suspend or terminate access for breaches of these Terms.
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# 10. Limitation of Liability
To the fullest extent permitted by law, ViTape shall not be liable for:
* Indirect or consequential losses
* Loss of profits, data, or business opportunities
* Delays or interruptions to Website availability
* Errors or inaccuracies on the Website
Nothing in these Terms excludes liability for:
* Death or personal injury caused by negligence
* Fraud or fraudulent misrepresentation
* Any liability that cannot legally be excluded under UK law
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# 11. Website Availability
We do not guarantee that the Website will always be available, uninterrupted, or error-free.
We may suspend, withdraw, or restrict parts of the Website for maintenance, updates, or operational reasons.
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# 12. Third-Party Links
Our Website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites.
Use of third-party sites is at your own risk.
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# 13. Privacy
Your use of the Website is also governed by our Privacy Policy and Cookie Policy.
Please ensure these documents are available on your Website.
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# 14. User Content
If you submit reviews, comments, messages, or other content to the Website:
* You grant us a non-exclusive, royalty-free licence to use and display that content.
* You confirm that your content does not violate any laws or third-party rights.
* We reserve the right to remove content at our discretion.
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# 15. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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# 16. Changes to These Terms
We may update these Terms and Conditions at any time.
Changes will take effect immediately upon publication on the Website.
It is your responsibility to review these Terms periodically.
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# 17. Contact Us
If you have any questions regarding these Terms and Conditions, please contact:
ViTape
Email: sales@vitape.co.uk
Website: [https://ViTape.co.uk](https://ViTape.co.uk)